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enquiries@oliviabrookefloraldesign.co.uk

Flower Delivery Service

Life is full of surprises and even the most organised amongst us will know that the best news finds us when you least expect it. Whether it be a Birthday that you are sure was next week, an anniversary that has snuck up on you or a beautiful addition to the family joining you sooner than expected, our same day flowers make for the perfect last minute gifts that are sure to put a smile on their face.

Often the decision to send flowers to someone will be made at very short notice, whether you are saying thank you,miss you or an expression of your love for them. We feel that sending flowers should be as easy as possible and that is our aim at the end of the day to make friends, family, colleagues and loved ones feel, happy noticed and remembered.

Same day local deliveries and collections

We can offer same day delivery if ordered placed before 12pm within a 5 mile radius of Sandhurst Berkshire call 07789 129 266 to speak to a member of the team to arrange. You may also like to collect from our Floral Studio and save on the delivery charge!

Presentation

Our bouquets are beautifully wrapped in tissue and cellophane and placed in a water bubble to keep them perfectly fresh on their journey. The Hat boxes are delivered in a gorgeous Hat box which is tied with a floppy satin ribbon. A handwritten message card, flower food and care instructions will be enclosed with the bouquet.

Order Confirmation

An order confirmation will be sent to you when your order has been placed online. Please keep this in a safe place as you will need to quote the order number if you have any queries.

Delivery Costs

Standard Next Day Delivery

Service:- Mon to Fri 9am- 5pm

£4.99 per delivery

Premium Next Day Delivery

Service:- Saturday 8am to 1pm

£9.99 per delivery

Prebooked  Mothers day Flowers ordered 2 days + in advance delivery £7.99 orders after this notice will be  as next day saturday service will apply £9.99

 

What will happen if the recipient is not home to receive the flowers?

There is a comments section on the checkout pages which allows you to suggest a suitable place for the courier to leave the flowers if the recipient is not home. The flowers will, by default, be left on the step if possible or with a neighbour. If you would prefer that the flowers are not left on the step or with a neighbour but re-delivered by the courier then please specify this in the comments section. In this case a card will be posted through the letterbox and the recipient will need to telephone the courier depot to arrange for re-delivery. Please note that the courier will not call the recipient to ensure they are at home before delivery and additional charges may be applied.

Cancelations

Two working days notice prior to the delivery date will be required for cancelations of bouquets. For other products such as wedding and funeral flowers we require Five working days notice prior to the delivery date and your deposit paid will be non- refundable. 

Should you need to cancel an order for any reason please e-mail us on enquiries@oliviabrookefloraldesign.co.uk or telephone us on 07789 129 266

Hospital Deliveries

A majority of hospitals do not accept delivery of flowers, or require very specific delivery instructions. We always advice waiting until the poorly recipient is at home or checking with the hospital before placing an order, as we cannot guarantee delivery to hospitals that do not accept flowers.